Linux & Windows Server Support
Managed server administration for RHEL, Oracle Linux, Ubuntu, and Windows Server — on-prem or in any cloud. Patching, hardening, backups, and 24/7 monitoring.
What we deliver
- OS patching, kernel upgrades, and lifecycle management
- Security hardening (CIS benchmarks, STIG)
- Monitoring, alerting, and log aggregation
- Backup, restore, and DR configuration
- User, access, and configuration management
- Performance tuning and capacity planning
What managed server administration covers
Patching is the visible part of server support and the smallest part of the work. The rest is keeping a fleet consistent: standardized builds, controlled configuration drift, documented package and repository sources, sane filesystem layouts, and change records that explain why a box looks the way it does. Estates that go wrong rarely do so because one patch was missed — they go wrong because every server is slightly different and nobody can say which differences are deliberate.
We administer RHEL, Oracle Linux, Ubuntu, and Windows Server across on-prem hardware, hypervisors, and cloud instances, treating them as one estate rather than separate silos. That includes account and privilege management, service and scheduled-task ownership, storage and filesystem growth, certificate and license renewals, and the backup and restore configuration that has to work whether the server sits in a rack or in a subscription. Where servers underpin databases or ERP workloads, the same engineers handle both layers, so operating system decisions are made with the application in view.
Hardening and compliance posture
Hardening is applied against recognized baselines — CIS benchmarks and STIG guidance — but the useful part is knowing which controls to apply, which to document as exceptions, and how to keep either state from silently changing. We build the baseline, apply it consistently, and re-check it, so posture is a measured condition rather than a one-time project that decayed after the first emergency change.
In practice that means restricted SSH and RDP access paths, least-privilege accounts with reviewable membership, disabled or removed services that nobody can justify, host firewalls with rules that map to real traffic, centralized audit logging, and encrypted backup and transport. When auditors or your security team ask what is enforced on a given host, the answer should be a document and a report rather than an engineer logging in to look. We prepare evidence in that form; we do not act as a certification body or issue attestations.
Monitoring, capacity, and the on-call layer
Monitoring earns its place only when alerts are trustworthy. We instrument the things that actually predict failure — filesystem and inode growth, memory and swap pressure, run-queue and I/O latency, service and process liveness, backup completion, certificate expiry, and log patterns that signal trouble ahead of an outage — then tune thresholds until an alert reliably means someone should act. Noisy monitoring trains teams to ignore the one page that mattered.
Capacity planning runs on the same data. Trending CPU, memory, storage, and I/O over months turns hardware and instance decisions into arithmetic rather than argument, and it is the input we use when a workload is a candidate to move — see cloud migration & administration for that path. Behind all of it sits 24/7 coverage, so an alert at three in the morning reaches an engineer who already knows the estate.
Common questions
Do you support servers in the cloud as well as on-premises?
Yes. We administer the operating system layer wherever it runs — physical hardware, VMware or Hyper-V, or instances in AWS, Azure, and OCI. The tooling differs at the provisioning layer, but patching, hardening, monitoring, and backup discipline are the same discipline in both places. Many clients run a mixed estate and want one team accountable for all of it.
How do you patch without causing unplanned downtime?
Patching runs on an agreed schedule with defined maintenance windows, staged from non-production to production so problems surface before they reach anything critical. Clustered and load-balanced services are patched node by node where the architecture allows it. Every window has a documented rollback position — snapshot, restore point, or standby — before any change is applied.
Can you take over servers that someone else built?
That is the common case. We start with a discovery pass across the estate to record what exists, how it is configured, what is patched, and where the backups actually land. The output is a written baseline and a prioritized list of gaps, so you can decide what gets fixed first before we assume day-to-day responsibility.